Refund policy

We offer a 24-hour grace period for all furniture, rugs, and lighting orders, during which you may cancel without issue (please send an email mch@mchdumbo.com to request cancellation). After this 24-hour window, cancellations or returns will not be accepted.

Certain brands, such as Calligaris, Connubia, and Camerich, may accept returns under specific conditions but are subject to a 50% restocking fee. The customer is responsible for the return delivery costs to their warehouse in Hillside, New Jersey.

Items categorized as Accessories are eligible for return for store credit within 14 calendar days, if they are returned in their new condition and original packaging. These items can be dropped off at our Dumbo showroom or mailed back to us. We strongly recommend using USPS Priority, UPS, or FedEx with a tracking number for return shipments. Upon inspection and confirmation of the item's condition, we will promptly issue store credit (less any shipping costs incurred).