Shipping Policy

We are pleased to offer top-notch delivery services within the Continental United States with Metropolitan who have warehouses across the country from Brooklyn to Beverly Hills. We also use reputable shipping services such as FedEx, UPS + USPS Priority when appropriate.

For customers residing outside the U.S., kindly reach out to us prior to placing your order so that we can explore potential accommodations - we are always happy to help!

We provide a variety of delivery options for online orders. Our website will automatically charge for curbside delivery. Threshold Delivery, with an appointment, in some cases will come at a slightly higher fee.

For larger and bulkier items such as beds and dining sets, we offer White Glove Service which includes furniture assembly and removal of packaging and waste. Please contact us for current pricing, as this additional service will be billed separately.

Additionally, we have reputable third-party contacts within the NYC area for installation + furniture assembly services, should you require them.

If you reside in an apartment building that requires a Certificate of Insurance (COI), please contact us in advance to discuss any potential additional charges related to your delivery service.

No lift? No problem! Our delivery team can handle a walk-up but depending on how many flights, there may be an additional charge so let's chat before your delivery date.

If you need assistance removing old furnishings such as a sofa before receiving your new one, please reach out and ask us about our promotions + competitive rates.

Please note if you cancel your furniture delivery within 24 hours for whatever reason - you will likely be required to pay for your new delivery date so please contact us immediately prior to cancelling so we can try to assist although we cannot guarantee.